Privacy Policy

Little Bird AI ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.littlebirdai.com (the "Site"), use our services, or otherwise interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you contact us, request a quote, or engage our services. This may include your name, email address, phone number, company name, job title, property address or project location, and any other information you choose to share in a message or form submission.

Information Collected Automatically

When you visit our Site, certain information is collected automatically. This may include your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and the date and time of your visit. We may use cookies or similar tracking technologies to collect this information.

Project and Service Data

In the course of delivering our drone inspection, aerial intelligence, and related services, we may capture aerial imagery, thermal data, photogrammetric models, and other information related to the properties and structures we inspect. This data is collected on behalf of and at the direction of our clients and is governed by the terms of our service agreements.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request
• To communicate with you regarding projects, quotes, and service updates
• To improve our Site, services, and user experience
• To analyze Site usage and trends for internal business purposes
• To comply with applicable laws, regulations, and legal processes
• To protect the rights, property, and safety of Little Bird AI, our clients, and the public

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: We may share information with third-party vendors who assist us in operating our website, delivering services, or conducting our business (for example, email delivery services, analytics providers, or cloud hosting). These parties are bound by confidentiality obligations and are only permitted to use your information as necessary to provide their services to us.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, enforce our policies, or respond to claims.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Client Deliverables: Aerial data, reports, and other deliverables produced in the course of our services are shared with the client who engaged us for those services, as specified in our service agreement.

4. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar technologies to enhance your experience and collect usage information. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our Site.

We may use analytics services, such as Google Analytics or Plausible Analytics, to collect and analyze usage data. These services may use cookies or similar tracking mechanisms. For more information on how Google uses data, please visit Google's Privacy Policy.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You provide information to us at your own risk.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Project data and deliverables are retained in accordance with our service agreements and applicable record-keeping requirements.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights or to make a privacy-related request, please contact us using the information provided below.

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages or by contacting us directly. Please note that even if you opt out of promotional messages, we may still send you transactional or service-related communications.

8. Third-Party Links

Our Site may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.

10. FAA and Drone-Specific Considerations

Little Bird AI operates unmanned aircraft systems (UAS) in compliance with Federal Aviation Administration (FAA) regulations under 14 CFR Part 107. In the course of our operations, our aircraft may capture incidental imagery of individuals, vehicles, or properties in the vicinity of our project sites. We do not use this incidental data for surveillance purposes and take reasonable measures to limit the capture and retention of imagery not relevant to our contracted scope of work.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Site or our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us: